Customer Service
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UserSupport

User Support

Hysitron has always placed a high importance on customer satisfaction. This is accomplished by manufacturing high quality components and providing excellent customer service. The customer service department at Hysitron is responsible for all after-sale customer support, including installation of equipment, instrument training and technical support. We have a large network of trained service engineers throughout the world, with the headquarters located in Minneapolis, MN.

We are happy to announce the launch of our new Customer Service Website at Hysitron.  Our customers and users can now gain direct access to our knowledgebase, troubleshooter, and real-time online chat capabilities directly through our website by logging in at the top of the Hysitron web page.

Click here if you do not already have a login name and password for the Hysitron Customer Service Webpage.

Technical documents:

Probe Tip Selection Guide PDF

Measuring the Radius of Curvature of Probe Tips PDF