One of the key benefits of purchasing a nanomechanical testing instrument from Hysitron is our commitment to providing industry leading customer satisfaction. Hysitron offers service contracts to enhance and extend the existing customer support to accommodate individual customer needs. Hysitron has developed several service contract levels to provide an appropriate range of services for every user.
The most comprehensive plans include services such as:
- On-site emergency visits by a qualified service engineer
- Complimentary software upgrades
- Annual visit by a qualified service engineer for training and instrument check-up
- Annual transducer recalibration
- Training for users at our research laboratory in Minneapolis, MN (USA)
- Complimentary parts & labor
- Complimentary consumable items
- Unlimited priority phone and email support
For service contract pricing or terms and conditions, contact a Hysitron service engineer at +1-(952)-835-6366 or email to email@example.com.